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Part-Time Evening Dispatcher (Remote)
Must reside in FL or AL
Hours: 5:00 PM – 10:00 PM CST
Required: 2+ Years ServiceTitan Experience | 2+ Years Dispatching Experience
Why Work for Peaden?
You're the best - and you want to join a team that appreciates you, where you can create your own opportunities.
We keep growing because we only hire the best, and our customers love us for it. We've been serving the Panhandle for decades. You've probably seen our trucks and our ads - but what you don't know is what it's like to be part of a team like this.
We don't cut corners. We invest in training. We value professionalism. And we recognize performance.
People come to us looking for a job. They stay because they find a fulfilling career with room to grow.
Position Overview
Peaden is seeking a Part-Time Evening Dispatcher to support our service operations during peak evening hours.
This role requires someone who is:
Self-sufficient and dependable
Experienced in ServiceTitan
Skilled at making quick, confident decisions
Calm under pressure
An excellent communicator
You will be responsible for evaluating service calls, prioritizing urgency, and dispatching the right technician to the right job - ensuring an exceptional customer experience.
Schedule
Part-Time
5:00 PM – 10:00 PM CST
Evening shift
Required Qualifications (Non-Negotiable)
3+ years of hands-on experience using ServiceTitan
2+ years of dispatching experience in the home services industry
Strong verbal and written communication skills
Ability to think quickly and make sound decisions in real time
High attention to detail
Ability to work independently with minimal supervision
Key Responsibilities
Evaluate incoming service calls and prioritize based on urgency
Dispatch the appropriate technician to each job
Communicate detailed, accurate job information to field technicians
Update customers on technician arrival times and progress
Document and manage service calls within ServiceTitan
Maintain clear communication between technicians, CSRs, and management
Participate in ongoing training and development
Equipment Provided
Company-provided laptop
Company-provided headset
What We Offer
Competitive pay based on experience
Medical, dental, and vision insurance
Company-paid long-term disability and life insurance
PTO starting your first day
Paid holidays after 90 days
Paid parental leave after 1 year
401(k) with company match
A team-oriented, family culture
Who Succeeds in This Role?
Someone who:
Thrives in a fast-paced environment
Can juggle multiple calls and priorities
Stays calm under pressure
Communicates clearly and professionally
Takes ownership of their shift
If you're looking for more than just a job - if you want to be valued and make a real impact - this is your opportunity.
If this sounds like you, apply today and learn more about Peaden at
**Peaden provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation
